Shipping Information


All orders will be packed to specifications regarding tape, filler, and box size/quantity. Orders will be packed in unmarked boxes.


If you desire to return a product please contact with the following information:

  • Invoice number
  • Product description, item # and quantity
  • Dates of purchase ( all returns must be must be within 60 days of purchase)
  • Reason for return (damage, incorrect, customer error end user, etc.) receives the above four items it will issue an RA#. Such RA# will be provided within 36 hours. It is required that the end-user marks the outside of returned boxes with the RA#;

Packages without RA#'s clearly marked on packages will be refused.

All returns must be mailed within 10 days from when customer receives RA#.

Customers are responsible for shipping charges on products being returned due to customer error or end-user dissatisfaction.

In the event of missing products, must be contacted within 24 hours.

No COD returns will be accepted.

A 10% restocking fee will be applied to all end user returns.

Returned merchandise must not be marked in any manner and must be in a resalable condition.

Closeout and Discontinued items may not be returned.

No Cash refunds given on returns.

Please address all returned packages to the nearest location:


DAMAGES is not responsible for damages due to elements out of its control, such as melted bars (see Cold Packs). We will not ship drinks in glass containers. Customers must contact regarding damages within 24 hours of delivery.


Cold Packs are available upon request to prevent products from melting. will not accept returns on melted products. A $9.00 fee will be added to all orders requesting cold packs.


Inventory availability is not guaranteed. Customer will be notified via e-mail regarding out-of-stock products. Split shipments are available upon customer approval in the event the order cannot be shipped complete from one warehouse.


Terms and conditions of this agreement are subject to change without notice.

PLEASE NOTE: Product image(s) available online are representative of the product offered but may not have the exact attributes. Please read product description for the specific attributes of the product.


Return and Out-Of-Stock Policy on invoice. is unable to make any alterations to orders after they have been submitted.


Order cancellation requests must be emailed to within 30 minutes of the submission of the original PO. cannot guarantee any cancellations received after 30 minutes of the submission of the original PO.


All domestic residential orders will be shipped UPS ground**. Any address changes, cancellations or delivery interceptions to processed orders will incur a $10.00 charge. All orders returned to due to an incorrect address or order cancellation will be subject to a $10.00 charge and a 10% restocking fee.